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We are an international consultancy and service provider working in complex and challenging contexts around the globe. We help our clients in government, international development and the private sector to succeed in these challenging environments, while building trust and giving voice to local people. Our access and trust at a community level, combined with our global perspectives, produce powerful recommendations and deliver positive and sustainable change.
Our vision is to set the standard for ethically delivered, expert services and help build stability, accountability and prosperity. We implement based on evidence and learning, helping communities to build trust and understanding as the basis for transformative change. We do not advocate: we listen, comprehend, recommend and implement.
Founded in 2010, our team of over 80 permenant staff have helped deliver more than 260 projects worldwide from our fully registered offices in the US, UK, Jordan, Lebanon, and Kenya.
Our eleven services are:
Monitoring, Evaluation and Learning
Data and Knowledge Management
Research, Evidence and Analysis
Capability and Capacity Development
Grant and Fund Management
Integrity provides research and monitoring, evaluation and learning (MEL) services on a range of USAID, DOS, DFID and FCO programs around the world. Integrity has an in-depth understanding of USAID’s approach to MEL in challenging and complex contexts, as demonstrated by Integrity’s work on USAID programs in Syria, Kenya, Somalia, South Sudan, and the Democratic Republic of the Congo (DRC). As outlined below, Integrity has a wide-ranging track record demonstrating clear expertise on independent evaluations, adaptive management, studies and assessments, as well as analysis and representation of monitoring data.
Integrity demonstrates unparalleled expertise on delivering technical and advisory services related to monitoring, evaluation, and learning through its work on programs including Learning and Monitoring Program Somalia (LAMPS), Syria Essential Services (SES) II and services delivered on the UK Prosperity Fund. Integrity conducts robust, independent evaluations with a clear emphasis on user-focused learning to support adaptive management across the Prosperity Fund’s portfolio. As part of the US Department of State’s Third-Party Monitoring and Evaluation, Access to Justice and Community Security Program (AJACS), we provided third-party M&E services to the multi-donor program seeking to enhance the provision of justice and security services for conflict-affected civilians across governorates in northern Syria.
Studies and Assessments
Integrity has extensive experience conducting studies and assessments, as demonstrated through our work on USAID’s Syria Essential Services (SES) II Program. As part of a consortium, we provide research as well as monitoring and evaluation services, producing in-depth political economy analysis (PEA) and ad hoc reports responding to donor requests for information. We provide high-quality external M&E support to design the baseline and undertake annual and final reviews of the program as a whole. On behalf of USAID Kenya Transition Initiative (KTI), Integrity worked with partners to undertake a qualitative study into countering violence extremism (CVE) in various parts of Kenya. The study delivered findings on how to build stronger identity and self-confidence of youth to allow them to reject extremism.
Integrity leads a consortium which is designing and implementing a Mid-Term Review and Final Evaluation for DFID Tanzania’s Institutions for Inclusive Development Program (I4ID). We demonstrate our ability to build evidence and share how change happens and if and how adaptive management approaches work. Integrity’s evaluations assess whether adaptive management is effective and provides recommendations for future programs to adopt similar approaches.
Analysis and Representation of Monitoring Data
To support our delivery of MEL and research in challenging environments, Integrity has developed two types of bespoke data and knowledge management (DKM) platforms:
Context Mapping GIS Software: Initially designed to support Integrity’s conflict mapping and research outputs in Syria, Integrity has ready-to-deploy software that can be tailored to program research needs in any geographical location. This enables services such as mapping demographic data, key infrastructure or program implementation sites.
USAID Syria Essential Services II
SES II is a three-year program seeking to stabilize conflict-affected Syria by (i) restoring essential services and (ii) strengthening governance institutions through technical, material and engineering assistance.
As the research and MEL sub-contractor, Integrity is responsible for three distinct objectives on the program: (i) providing actionable research capable of informing program planning and implementation, (ii) providing M&E design and ongoing support, and (iii) conducting annual evaluations of program performance in order to increase its accountability and effectiveness.
Integrity’s annual evaluations seek to improve program performance by assessing the impact of its interventions on sustainable livelihoods, as well as the local economy in Syria. Specifically, the evaluations analyze whether the program’s assistance has positively impacted local governance bodies and CSOs to provide basic economic livelihoods. They also consider women’s access to livelihoods and governance bodies. In doing so, the evaluations assess whether the program promotes the establishment of inclusive, supportive economies that include women and girls in decision-making.
Integrity’s research deliverables, which include monthly atmospherics reports, quarterly Political Economy Analysis (PEA) reports, updated conflict and stakeholder mapping, provide the necessary contextual analysis to allow the program to remain adaptive and flexible. Furthermore, our analysis informs USAID’s strategy in southern and eastern Syria
USAID Integrated Governance Activity Program (IGA) in DRC
The overall objective of the IGA is to strengthen key governance institutions in DRC in order to improve the delivery of health, education and economic growth services at the community level, and to strengthen the social contract between citizens and government.
Integrity is responsible for services to a contract value of $400,000. This includes conducting Political Economy Analysis (PEA) studies at both the national and local level, as well as capacity building on PEA for program partners.
To date, Integrity has provided a needs analysis to identify political economy issues relevant to the program and USAID objectives in DRC, conducted a capacity assessment of DAI’s ability to adapt to PEA inputs, and a research study on the interaction between the different levels of governance within the health sector in Kinshasa, Haut-Katanga and South Kivu.